Data Deletion

Deletion is handled by request. There is one route, it is open to everyone, and you do not need an account to use it.

Include whichever of these you have, so we can find every record about you:

• the email address you use with Mogiu, or the one a brand contacted you at;
• your Instagram username, TikTok username, or the Google address you signed in with;
• a link to the profile the brand found you through, if you know it;
• the name of the brand or campaign involved, if your request is about one specific brand rather than all of Mogiu.

Sending the request from the email address on the account is the fastest way for us to verify it. If you signed in with Instagram or TikTok we may not hold an email address for you at all — in that case we will ask you to confirm ownership of the account another way, for example from the account itself.

Send the request as above. Once we have verified it we delete your creator account and the data attached to it:

• your profile — name, handle, avatar, bio, and the email address we hold for you;
• the connection to your Instagram, TikTok or Google account, including the access tokens and the profile details we received from those platforms;
• your sign-in sessions;
• the shipping addresses you saved;
• your campaign applications and the records of your participation.

Deleting your Mogiu account does not revoke Mogiu at the social platform itself — do that separately, see Disconnecting Instagram, TikTok and Google.

Send the request from your work email address and tell us whether you want your personal user account removed or the organisation’s entire workspace closed.

• Your user account — we remove your profile, your sessions, any account you connected, and your membership of the organisation. The organisation’s campaign data stays with the organisation.
• The whole workspace — we remove the organisation and the campaign data in it, including creator records, message history and attachments. Only an owner of the organisation can ask for this, and we will confirm with them before acting.

Brands use Mogiu to find creators and business contacts from public sources, so we may hold a professional profile about you even though you have never used Mogiu. You have exactly the same right to have it deleted.

Email hello@zalify.com with the handle, profile link or email address the outreach reached you at, and say whether you want us to:

• tell you what we hold about you;
• correct something that is wrong;
• stop contacting you, but keep enough of a record to honour that;
• delete your record entirely.

If you ask us to stop contacting you, we keep the minimum needed to make the suppression work — normally just your email address on a do-not-contact list. If you would rather we kept nothing at all, say so and we will delete everything, though we will not then be able to prevent you being rediscovered from public sources later.

Revoking Mogiu at the platform stops any further access. It does not delete what we already hold — for that, send the deletion request above.

Deleted

Your account and profile, the credentials and profile data we received from Instagram, TikTok or Google, your sessions, your addresses, and the records identifying you inside campaigns.

Kept, and why

• Records we are legally required to keep — invoices, payment records and tax documents, for the period the law requires.
• What the other side of a campaign already has — email we sent on a brand’s behalf has already arrived with its recipient, and content you delivered to a brand under a campaign agreement remains licensed to that brand under that agreement. We cannot recall either.
• Signed contracts — a contract you signed is a record of an agreement between you and the brand, and is kept for as long as claims under it can be brought.
• Suppression records — where you asked us to stop contacting you, the minimum needed to honour that.
• Backups — data removed from the live system remains in routine backups until those roll over in the ordinary course, after which it is gone.

If we cannot delete something you asked us to delete, we will tell you what it is and why.

We acknowledge requests promptly and complete them within 30 days. If a request is complex enough that we need longer, we will tell you before the 30 days are up, explain why, and finish within a further 60 days. Deletion is permanent and cannot be undone, so we will confirm with you before we act on an ambiguous request.

Deletion requests and anything else about this page go to hello@zalify.com. Zalify Inc. is the controller of this data; our full details and your other rights are in the Privacy Policy.